What Information We Hold and Why
When you register, we collect your name, email address, and contact details to verify your account and process withdrawals. Payment transactions through bKash, Nagad, and Rocket generate transaction references that we store to reconcile your wallet history and handle disputes. We also collect device identifiers and
-
1
session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. If you contact our support team, that correspondence is retained so we can follow up accurately. We do not sell your personal data to third parties.
-
2
Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Where local law in Bangladesh requires us to retain records for a defined period, we comply with that requirement. You can request a copy of
-
3
the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.